Rick McCutcheon, Certified Sales Professional, will be joining us at Spark Centre on December 5th for Planning for CRM Success. This session has a value of $395.00 per person.
Planning for CRM Success
Customer Relationship Management is the business philosophy that lets you know your customers better, share information more thoroughly, and interact more completely. In business this can only be achieved through the integration of people, business processes, and the use of CRM technology. This session shows you a step by step game plan on how to successfully implement CRM strategies, technologies and processes into your business.
This is a non-technical session designed for business professionals on how to plan and implement CRM strategies. It is based on the integration of the best practices in business processes, people skills development and CRM technology.
Event Date: December 5th
Location: Spark Centre Event Room - 2 Simcoe Street South, Unit 300, Oshawa Ontario
Parking: Street Parking: $1.25/hour
Cost: $395 value; $100 for a ticket
About the Facilitator
Background on Rick McCutcheon, CRM MVP, CSP - Certified Sales Professional
Rick currently leads a CRM and Sales Process Coaching Practice. He is an expert in Sales Productivity, Social Selling and CRM. Rick has been involved with the CRM Industry since 1991 as a Company Founder, Senior Executive, Reseller, Board Member, Educator, Consultant and Professional Speaker. He holds the Certified Sales Professional Designation and is the creator of the Full Contact Selling (FCS) Methodology.
Rick is a much sought after speaker and workshop leader drawing on his personal experience working with CRM and Sales Force Automation initiatives. He has delivered his practical yet innovative messages on Improved Sales Performance to thousands of business professionals ranging from the SMB Marketplace to Major International Corporations.
Rick also served on the Board of Directors for the Canadian Professional Sales Association www.cpsa.com (24,000 members). He served as the Association’s Advisor on Technology and as the Vice-Chairman of the Sales Institute, the governing committee forthe Certified Sales Professional (CSP) Designation in Canada.